🎁 Free gift with all Books.
🎁 Free gift with all Books.
🎁 Free gift with all Books.
🎁 Free gift with all Books.
Thank you for shopping with us!
We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Returns and Refunds Policy below.
If you receive a faulty, defective, or incorrect item, please contact us within 7 days of delivery via info@coffeebooks.com.au with your order number and a photo of the issue. We’ll arrange a replacement, exchange, or full refund — including return shipping costs.
The following items cannot be returned or refunded:
Custom-made or personalised products
Sale or clearance items (unless faulty)
Gift cards or downloadable products
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed automatically to your original payment method within 5–10 business days, depending on your bank or payment provider.
If you’d like to exchange an item for a different size, colour, or variation, please contact us to discuss if it is possible.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality.
For any questions about returns, refunds, or exchanges, please contact us:
Email: info@coffeebooks.com
Address: Melbourne, Victoria, Australia
CoffeeBooks.com.au reserves the right to update or modify this policy at any time without prior notice. Please check this page periodically for any changes.
